Every treatment journey begins with a consultation, so one always comes first. Your skin, hair or body concern is assessed, and your practitioner takes the time to understand your goals, medical history and expectations before recommending a plan.

All treatments are performed or supervised by qualified medical professionals using clinically approved technology. Safety also depends on the procedure and your individual health, which is why a medical assessment is completed before any treatment begins.

Downtime varies by treatment. Many of our facials and laser treatments are designed to involve little or no downtime, while some procedures may require recovery. We tell you exactly what to expect beforehand.

It depends on the treatment, your concern, your skin or hair type and how you respond. Some treatments show a visible improvement after the first session; others need a course for optimal, longer-lasting results. You'll receive a personalised plan after your consultation.

Some treatments may cause temporary effects such as redness, swelling, sensitivity or irritation. The expected risks depend on the specific procedure and are explained during your consultation.

Yes, your first consultation is complimentary. We'd rather earn your trust with honest advice than with a price tag.